Vakhta / Downtime & incidents
Give a problem an owner, not another chat thread.
Workers report an obstacle in the bot. Masters see its reason, time, status and response history.
Full screen Actual recorded case in Vakhta. Personal fields are outside the crop. AI suggestions require a master’s review; this is not evidence of accuracy or downtime reduction.
How it works
- A worker selects a reason and adds details or a photo.
- The responsible person is notified; overdue responses follow escalation rules.
- The master records the response and outcome.
Value for manufacturing
See who is responding and what has been done. Recurring reasons stay in the record.
Discuss a pilot